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  故事大致上是有位老兄在AT&T的線上商店買了台iPhone,經過了漫長的七天等待與四通電話之後…他終於拿到了…一個塑膠袋。

  這似乎是由於AT&T一連串的疏失與延遲出貨造成的(好像是廢話…),而且苦主似乎不只一個…。以下節錄到貨當天這位老兄在公司與他在家收貨的老婆的超震撼電話對談內容:

6:15pm
My wife calls to tell me she found the DHL delivery, but it's not a box. It's a shipping envelope. She asks if she should open it. I tell her please do.

"It's just a bag."
"It's a what?"
"It's a bag. It's an empty plastic bag."
"Well, um, er, is there anything else in the package at all? A note or anything?"
"There's a shipping label. But this is just a bag like you'd get if you bought something in their store."

(pause)

(sigh)

"I'll call AT&T again."

  我說AT&T的大爺們阿,延遲出貨也就算了,幹嘛還先寄個塑膠袋給人家呢?

❏ 引用來源(苦主的blog):Where's My iPhone?


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